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Returns
Returns
We currently do not offer returns for non-damaged goods. Please ensure that you select the right size and color for your order. If your order arrived damaged or you received the wrong order, please contact us at returns@greenwoodave.com with details of your order to arrange a return.
Please note, this only applies if the order is incorrect or if items have been damaged in transit. Return/refunds must be made within 14 days of receipt of your original order. You are responsible for the costs of returning an order. We endeavor to process returns within 2 weeks of receipt. All refunds will be issued to the method used for payment.
Exchanges (If Applicable)
Exchanges are only approved for items that were defective or damaged upon receipt. These items will be replaced by items of equal value or refunded, pending inventory availability.
Refunds (If Applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and notify you of the approval or rejection of your refund. If approved, a credit will be applied to your original method of payment, within 2-10 business days.
Late or Missing Refunds (If Applicable)
Please note that refund processing takes 2-10 business days. In the event that a refund was not received in this allotted time; it is recommended that you first review your bank account then contact your bank, as there may be a period of time required for the formal posting of refund transactions. If you have completed these actions and your refund remains outstanding, kindly contact our customer support team at: support@greenwoodave.com
Sale and Promo Items (If Applicable)
The refund policy only applies to regular-priced items. Sale items are not eligible for a refund. Promo code purchases may be returned, but only for the discounted price indicated on the receipt.
Shipping
SHIPPING
DOMESTIC
All Domestic orders are shipped via chose option at checkout. We expect 3-10 business days for orders to be received within the US.
INTERNATIONAL
Please contact us at info@greenwoodave.com for options for orders outside of the US. International customers may incur additional charges upon delivery for VAT and Duty, Greenwood Ave. cannot be responsible for individual countries' terms for receiving orders.
Returns
We currently do not offer returns for non-damaged goods. Please ensure that you select the right size and color for your order. If your order arrived damaged or you received the wrong order, please contact us at info@greenwoodave.com with details of your order to arrange a return.
Please note, this only applies if the order is incorrect or if items have been damaged in transit. Return/refunds must be made within 14 days of receipt of your original order. You are responsible for the costs of returning an order. We endeavor to process returns within 2 weeks of receipt. All refunds will be issued to the method used for payment.
Exchanges (If Applicable)
Exchanges are only approved for items that were defective or damaged upon receipt. These items will be replaced by items of equal value or refunded, pending inventory availability.
Refunds (If Applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and notify you of the approval or rejection of your refund. If approved, a credit will be applied to your original method of payment, within 2-10 business days.
Late or Missing Refunds (If Applicable)
Please note that refund processing takes 2-10 business days. In the event that a refund was not received in this allotted time; it is recommended that you first review your bank account then contact your bank, as there may be a period of time required for the formal posting of refund transactions. If you have completed these actions and your refund remains outstanding, kindly contact our customer support team at: info@greenwoodave.com
Sale and Promo Items (If Applicable)
The refund policy only applies to regular-priced items. Sale items are not eligible for a refund. Promo code purchases may be returned, but only for the discounted price indicated on the receipt.
Terms
▪️ EFFECTIVE DATE: AUG 6, 2026
Welcome to greenwoodave.com (the "Website"), owned and operated by Greenwood Ave. ("Greenwood Ave.," "we," "our," or "us").
These Terms of Service govern your use of the Website and any purchases made through it, including clothing, merchandise, and our magazine. By accessing or using our Website, you agree to these Terms.
1. Use of the Website
- You must be at least 16 years old to make a purchase on this Website.
- You agree not to misuse the Website, attempt to gain unauthorized access, or interfere with its operation.
- We may suspend or terminate your access if you violate these Terms.
2. Purchases and Transactions
- Orders: When you place an order, you agree to provide accurate, complete, and current information. Order confirmation does not guarantee that an item is in stock or that your order has been accepted — we reserve the right to cancel or refuse any order, including in cases of pricing or product errors, suspected fraud, or unavailable inventory.
- Pricing: Prices are listed in USD and do not include applicable sales tax or shipping fees, which are calculated at checkout. Prices are subject to change without notice.
- Payment: Payments are processed securely through Shopify and its payment partners. By submitting payment information, you authorize us to charge the applicable amount to your chosen payment method.
- Shipping & Delivery: We currently ship to addresses within the United States only. Delivery times are estimates and are not guaranteed; we are not responsible for delays caused by shipping carriers or other circumstances outside our control.
3. Intellectual Property
- All content on this Website — including text, images, designs, product photography, trademarks, and the Greenwood Ave. name and logo — is the property of Greenwood Ave. or its licensors.
- You may not copy, reproduce, distribute, or otherwise exploit any content from this Website without our prior written consent.
4. Limitation of Liability
- The Website and its content are provided "as is" and "as available," without warranties of any kind, express or implied.
- To the fullest extent permitted by law, Greenwood Ave. is not liable for any indirect, incidental, or consequential damages arising from your use of the Website or any purchase made through it.
- Nothing in these Terms limits liability where such limitation is not permitted by applicable law.
5. Governing Law and Jurisdiction
These Terms are governed by the laws of the State of Oklahoma, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Website will be subject to the exclusive jurisdiction of the state and federal courts located in Oklahoma.
Changes to These Terms
We may update these Terms from time to time. Continued use of the Website after changes are posted constitutes your acceptance of the updated Terms.
Contact Us
If you have questions about these Terms, please contact us:
Email: info@greenwoodave.com
Mailing Address: 10026-A S. Mingo Rd. PMB 150, Tulsa, OK 74133
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